NHS Dorset PCT 1

Innovation/Service Improvement Synopsis

SMILE

Self Management in Local Environment (SMILE) team service, Christchurch was set up to support the most vulnerable medically, socially and psychologically. To reduce unscheduled episodes of care, admission to secondary care, and ensures timely discharge from hospital

Long Term Condition

All Long Term Conditions

Meets National Priority Area
Avoidance of admissions. Reduced Length of stay. Reduced discharge delay

Benefits to Patient
Improved quality of life. Improved social and psychological aspects of health. More able to support self care and improved support for carers

Benefits to Staff
Optimised medical management of all LTC

Cost Savings/Efficiencies
No data to date

Outcomes Measured
Reduced unscheduled episodes of care. Reduced admissions to hospital. Timely discharge from hospital. Of 114 people 60% felt that the quality of their life had improved and friends/carers reported feeling reassured by the availability and interventions of the team

Sustainability
Without detailed cost savings and efficiency data difficult to say if the service is sustainable

Transferable
Service could be duplicated in other Trusts

Project Status
On-going service

For more information e-mail info@nisw.co.uk

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