Innovation/Service Improvement Synopsis
UTOPIA
The purpose of UTOPIA is to deliver a step-change in the quality, safety and efficiency of the Trust’s Unscheduled Care Pathway, including those with long-term conditions
The key elements of UTOPIA are;
- 7-day extended hours on-site Consultant presence in ED and Acute Care
- 7-day on- site Consultant Radiologists
- 7-day Pharmacy presence in Unscheduled Care
- Single point of access – all unscheduled care patients to access the Trust via ED
- Expanded Acute Care Units to manage acutely ill medical and surgical patients
- Unscheduled Care Referral Centre (UCRC) to ensure GP referral patients are directed to the right place, first time – ED, direct to ward, outpatient clinic, community hospital
- 24/7 Acute Care Response Team – to improve the identification and management of deteriorating patients on wards. Shared care (GOAM & Trauma) fracture NOF pathway
Long Term Condition
All LTC
Meets National Priority Areas
Demonstrates efficiencies
Benefits to Patient
Still in phase one but outline plans indicate benefits to patients including rapid access to specialist care 7 days a week
Benefits to Staff
Part of a team that responds rapidly to unscheduled care
Cost Savings/Efficiencies
Still in phase one but planned
Outcomes Measured
Still in phase one but outcomes set
Sustainability
Still in phase one
Transferable
Still in phase one
Project Status
Still in phase one but potentially and excellent model
For more information e-mail
info@nisw.co.uk
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