Innovation/Service Improvement Synopsis
DEAG : The Royal Devon and Exeter’s Disability Equality Action Sub Group
Established to look at the processes for admission, discharge and effective care of patient’s with a range of disabilities. Group meets monthly and is steered by user representatives who work with frontline Matrons and managers. Group ensures that any service development is directed and led by the needs of the patient rather than influenced by service provider’s perceived needs. Includes a robust assessment process to identify the individual’s specific requirements at the point of admission. Flagging system with visual signs to alert patient’s specific requirements
Long Term Condition
All Long Term Conditions
Meets National Priority Area
Fast track service
Benefits to Patient
It has made the hospital more accessible. Increased the overall hospital experience for patients, family members and carers
Benefits to Staff
Staff spend less time on attempting to modify systems in their local area. Improved information access regarding patient specific requirements
Cost Savings/Efficiencies
No data
Outcomes Measured
Patient satisfaction through comments and positive results
Sustainability
Providing the funding continues
Transferable
To any Trust providing there is funding to sustain the work
Project Status
Ongoing
For more information e-mail
info@nisw.co.uk
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